Solutions
WhatsApp enquiry automation
Faster, more consistent first responses on WhatsApp — with a clear path to a real person when it matters.
The problem
What gets in the way
The same questions arrive on WhatsApp all day — prices, hours, availability, directions. Answering each one manually takes time, and slow replies can cost you customers.
The solution
What we build
We set up responsible WhatsApp enquiry automation that answers common questions, captures key details and hands conversations to your team when a person is needed. Customers should never feel ignored.
Typical features
- Greeting and menu of common questions
- Answers for prices, hours, location and availability
- Lead capture of name, need and contact details
- Hand-over to a staff member on request
- Opt-in and opt-out handling in line with platform policies
What you provide
- Approved answers to frequently asked questions
- A WhatsApp Business number and required account verification
- Business provider account, where the chosen setup requires one
- Staff responsible for handling handed-over conversations
- Timely feedback and sign-off at agreed milestones
Pricing
Quoted to your requirements.
Every business is different, so we quote each project after we understand what you need. You receive a written proposal with the scope, milestones and price before any work begins.
WhatsApp provider conversation charges and external subscription fees are not included and are billed by the provider.
Get a ProposalHow implementation works
Discover
Understand the owner’s goals and operating constraints.
Define
Agree scope, milestones, pricing and acceptance criteria.
Build
Implement a focused, usable system.
Launch
Test, train and deploy with documented handover.
Support
Maintain the solution and identify improvements.
What happens next?
Request a proposal. We'll discuss your needs, agree the scope and send you a clear quote.